FREQUENTLY ASKED QUESTIONS
Tickets can be purchased in advance through AXS here or at the entrance of the venue based on availability.
Admission $10 per person [Children 5 and under free]
Unlimited Ride Wristband $35 Admission includes Includes Visits with Santa (through 12/22), Kids Craft Tent, Letters To Santa (through 12/22), Live Entertainment, Christmas Train, Holiday Photo Opportunities, Inflatable Snow Globes, Holiday Market (Saturday and Sundays), and Daily Snow Flurry.
*games, rides, food & drinks additional Unlimited ride wristband is for single day use. Individual ride tickets are available for purchase inside the venue. For questions regarding tickets, please contact our box office at boxoffice@thekeywesttheater.com or 305-985-7133
For questions regarding your tickets, please contact our box office at boxoffice@thekeywesttheater.com or 305-985-0433
At the Coffee Butler Amphitheater at the Truman Waterfront at 35 East Quay Rd, Key West, FL 33040
Waterfront Winter Wonderland is open 4pm-10pm daily. Waterfront Winter Wonderland is closed on 12/24 and 12/25. Santa Visits and live music schedule coming soon!
Yes, there is limited parking across the street from the venue. Additional lots can be found HERE.
Children 5 and under are free
No, animals are not allowed in the venue, although service animals are in accordance with ADA guidelines.
A service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Tasks performed can include, among other things, pulling a wheelchair, retrieving dropped items, alerting a person to a sound, reminding a person to take medication, or pressing an elevator button.
Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. Other species of animals, whether wild or domestic, trained or untrained, are not considered service animals either. The work or tasks performed by a service animal must be directly related to the individual’s disability. It does not matter if a person has a note from a doctor that states that the person has a disability and needs to have the animal for emotional support. A doctor’s letter does not turn an animal into a service animal.
The ice rink is open during regular operating hours 4pm-10pm daily. Ice skating tickets can be purchased inside the venue.
Yes! There are also skates provided at the rink.
Yes! There are multiple FUN food and drink vendors at the Waterfront Winter Wonderland!
strollers approved bags (purses, diaper bags, backpacks)
- outside food and beverage - weapons - coolers - pets - bicycles, skateboards, roller skates, roller blades
Re-entry is allowed at the Wonderland, but you must visit the box office at the entrance prior to leaving for them to provide you with access to re-enter.
Please send us an email at keywest@ramsheadgroup.com
All sales are final. Exchanges permitted based on availability.
Santa schedule coming soon!


